BenQ America Recalls GV31 Portable Projectors Due to Risk of Serious Injury or Death from Fire and Burn Hazards

Recall overview

What This Recall Notice Says

This recall involves BenQ-branded portable projectors, model GV31. The white, circular projectors measure about 5.2 inches by 8 inches by 7.5 inches; weigh about 3.7 pounds and are powered by a rechargeable lithium-ion battery. The projectors sit on a gray base and have a built-in speaker, a carrying strap, a lens and control buttons at the top. They were shipped with a remote control. The brand name and model number are printed on the label on the underside of the projector's gray base.

Read Official Notice

Before you act: a similar product name is not enough. Match the identifiers, affected dates, model or lot details, and remedy instructions in the official notice.

1. Match the item

Check brand, model, serial number, date code, color, size and retailer.

2. Read the risk

Review the hazard, consequence, risk level and whether the notice says to stop using, stop eating or keep the item away from children.

3. Follow the remedy

Look for refund, repair, replacement, disposal, software update, dealer service or company contact instructions.

4. Verify officially

Open the official source before making a safety decision, especially for vehicles, food, baby products and medical devices.

How To Tell If Yours Is Included

Compare product name, brand, model, UPC, lot code, serial number, date code, color, size, retailer or package date against the official notice.

Recall Hazard And Risk

The recalled projectors' lithium-ion battery can overheat, posing a risk of serious injury or death from fire and burn hazards.

Recall Remedy

Consumers should stop using the projectors immediately and contact BenQ for a free battery repair or replacement projector, including shipping. Consumers will be asked to register at https://www.benq.com/en-us/support/gv31recall.html and receive a prepaid label and package to return the recalled product. Note: Do not throw this recalled projector with lithium-ion battery in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.

Affected Product Or Item

BenQ GV31 Portable Projectors

Hazard Or Reason For Recall

The recalled projectors' lithium-ion battery can overheat, posing a risk of serious injury or death from fire and burn hazards.

Official Remedy And What To Do Next

Consumers should stop using the projectors immediately and contact BenQ for a free battery repair or replacement projector, including shipping. Consumers will be asked to register at https://www.benq.com/en-us/support/gv31recall.html and receive a prepaid label and package to return the recalled product. Note: Do not throw this recalled projector with lithium-ion battery in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.

Company Contact For This Recall

BenQ toll-free at 866-600-2367 from 8:30 a.m. to 5:30 p.m. CT Monday through Friday, email [email protected], or online https://www.benq.com/en-us/support/gv31recall.html or www.benq.com, and click on "Recalls" at the top of the page for more information.

Recall Images And Label Photos

Recalled BenQ Portable Projector – model GV31

How To Check If This Recall Applies To You

Match The Exact Product

Start with the exact product name, brand, company, model, color, size and retailer listed in the recall notice. Similar products may not be included.

Compare Codes And Date Ranges

Check UPCs, lot codes, serial numbers, model numbers, best-by dates, date codes, VIN ranges, production dates or official campaign numbers when available.

Read The Hazard Before Use

Hazards can involve injury, fire, choking, contamination, undeclared allergens, crash risk, device failure, electrical shock or incorrect labeling.

Follow The Official Remedy

Confirm final instructions in the linked official notice before returning, repairing, disposing, stopping use, stopping consumption, contacting the company or scheduling service.

Key Product Recall Checks

Use these checks to decide whether the notice is relevant to the item you have, then confirm with the official source.

Identity

Model, Serial Number Or Batch Code

Many recalls apply only to specific models, production batches, serial numbers, item numbers, colors, sizes or date ranges.

Risk

Hazard, Consequence And Risk Level

Use the hazard, consequence and risk level to understand whether the product should be stopped immediately or handled through normal recall instructions.

Action

Repair, Replacement, Refund Or Disposal

Recall remedies differ by agency and product type. The official notice is the final source for repair, refund, replacement, disposal, dealer service or stop-use steps.

Source

Official Agency Notice

This page helps you review public recall details in one place. Always use the linked agency or company notice before making a safety decision.

Related Product Recalls

More recalls from the same category.

Browse Category

Product Recall	Source	Type	Risk	Date	Action
OCOOPA Direct Recalls 1.5 Million Rechargeable Hand Warmers Due to Risk of Serious Injury or Death from Fire and Burn Hazards; One Death Reported; Imported by Shenzhen Street Cat Technology This recall involves OCOOPA-branded rechargeable lithium-ion battery hand warmers, models UT3053, UT3056, ZLS-118, ZLS-118S, ZLS-118D, H01 and H01(PD.) The dual-sided, rechargeable hand warmers were sold in varying colors and designs, in packs of two warmers that can magnetically be joined and with a charging cable. The hand warmers have a USB-C port to charge the built-in lithium-ion batteries in each unit. The adjustable-heat hand warmers have LED indicator lights on the hard plastic shell and a silicone lanyard. "OCOOPA" is printed on the top of the hand warmers and on the product packaging. The model number and three-digit batch number are printed on the hand warmers' underside.	CPSC 10895	Electronics	High	Jul 31, 2026 Recall: Jul 30, 2026	Details
Flaunt Recalls Magsafe Battery Chargers Due to Risk of Serious Injury or Death from Fire and Burn Hazards This recall involves the Flaunt MagSafe Battery Charger power banks with model number E33A. "FLAUNT" is engraved on the front right side of the power bank and there is a small circular button in the bottom center of the front side of the power bank. The back label of the unit is marked "FLAUNT" and "Model: E33A". The power banks were sold in melon, black, lavender and white. The chargers measure 3 by 2 by 0.25 inches and weigh around 3.2 ounces.	CPSC 10858	Electronics	High	Jul 10, 2026 Recall: Jul 9, 2026	Details
Rowenta Recalls Cordless Vacuum Cleaners Due to Risk of Serious Injury from Fire and Burn Hazards This recall involves cordless vacuum cleaners with a recalled lithium-ion battery that is housed in the handle of the device. The vacuum is sold in red, black and silver. There are two models, X-Force Flex 14.60 Animal, model number RH99A2U1 and X-Force Flex 15.60 Animal, model number RH99F2U1. The Versatile X-Force's lithium-ion battery model number is ZR0097U2 with a date code that begins with either 23 or 24. The batteries were sold separately or with the vacuum cleaners.	CPSC 10845	Electronics	Medium	Jul 3, 2026 Recall: Jul 2, 2026	Details
Super Off-Road Solar Power Banks Recalled Due to Overheating; Imported by Spector & Co. This recall involves the Super Off-Road 12,000 mAh Solar Wireless Power Bank, a power bank with solar charging capability. The product can be used to charge devices wirelessly. The power bank is black and measures about 3.4 inches wide by 6.5 inches high.	CPSC 10833	Electronics	Unknown	Jun 30, 2026 Recall: Jun 25, 2026	Details
Wyze Labs Recalls Solar Cam Pan Security Cameras Due to Risk of Serious Injury from Fire and Burn Hazards The recalled Wyze Solar Cam Pan are lithium-ion battery operated outdoor security cameras. The products are wire-free, equipped with motorized pan-and-tilt functionality and an integrated solar panel. The model number, WYZESCPWH, is located on the back of the camera. They were sold in white.	CPSC 10797	Electronics	Medium	Jun 5, 2026 Recall: Jun 4, 2026	Details
Wybotics Recalls Robotic Pool Vacuums Due to Burn and Fire Hazards This recall involves Osprey 700 Max with model numbers WY3312MAX and WY100MAX and S1 model number WY200) robotic pool vacuums. Only products with serial numbers listed in the table below are subject to recall. Note: "XXXX" represents any four numeric digits. Product Details Osprey 700 Max S1 Model Number(s) WY3312MAX and WY100MAX WY200 Product Color(s) Grey and blue Grey and blue Brand Name Location The "Wybot" brand name is printed on the top/front of the pool vacuums The "Wybot" brand name is printed on the top/front of the pool vacuums Weight (approximate) 17 pounds 17 pounds Measurements (approximate) 14.6 x 14.1 x 9.4 inches 18 x 17 x 11.5 inches Serial Number Location Inside the top cover Inside the top cover Serial Number (a 10-digit number following the model name) Represented by "WY100M" Represented by "WY200-" and "W200" Serial Numbers Subject to Recall WY100M230117XXXX; WY100M230127XXXX; WY100M230130XXXX and WY100M230318XXXX WY200-230328XXXX and W200**230330XXXX	CPSC 10693	Electronics	Unknown	Apr 10, 2026 Recall: Apr 9, 2026	Details

Recall Detail FAQ

Short answers for checking whether this recall notice applies to your item.

How do I know if this recall affects my product?

Compare the product name, brand, model, UPC, lot code, serial number, VIN, date code, package size, retailer and distribution details with the official notice. All key details should match.

What should I do after finding a matching recall?

Stop using, feeding, driving or consuming the product when the notice says to do so, then follow the official remedy for repair, replacement, refund, disposal, service or company contact.

Is this page the official recall notice?

No. This site helps you review public recall details. Use the linked official notice as the final source for affected products and safety instructions.

Why can a recall page change after publication?

Agencies and companies may update notices with expanded products, corrected codes, new risk classifications, remedy availability or additional distribution details.