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NHTSA product recall ยท 26E019000

Window Glass May Detach from Frame/FMVSS 217 Recall Details

Nova Bus (US) Inc. (Nova Bus) is recalling certain Ricon hidden frame windows sold through Prevost Parts and Prevost Service Center. Please refer to Nova Bus' attached document for specific part number information. Inadequate adhesion around the window frame may cause the glass to detach. As such, these windows fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release." The glass can fall out of the frame, increasing the risk of ejection and injury during a crash. Detached window glass can also become a road hazard for other vehicles, increasing the risk of a crash.

Vehicle High risk Apr 9, 2026

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Recall overview

What This Recall Notice Says

Nova Bus (US) Inc. (Nova Bus) is recalling certain Ricon hidden frame windows sold through Prevost Parts and Prevost Service Center. Please refer to Nova Bus' attached document for specific part number information. Inadequate adhesion around the window frame may cause the glass to detach. As such, these windows fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release." The glass can fall out of the frame, increasing the risk of ejection and injury during a crash. Detached window glass can also become a road hazard for other vehicles, increasing the risk of a crash.

Read Official Notice
Before you act: a similar product name is not enough. Match the identifiers, affected dates, model or lot details, and remedy instructions in the official notice.
1. Match the item

Check year, make, model, component and campaign details.

2. Read the risk

Review the hazard, consequence, risk level and whether the notice says to stop using, stop eating or keep the item away from children.

3. Follow the remedy

Look for refund, repair, replacement, disposal, software update, dealer service or company contact instructions.

4. Verify officially

Open the official source before making a safety decision, especially for vehicles, food, baby products and medical devices.

How To Tell If Yours Is Included

Campaigns can apply only to certain production ranges. Use this notice for campaign details, then verify your VIN or license plate through NHTSA or the manufacturer.

Recall Hazard And Risk

Nova Bus (US) Inc. (Nova Bus) is recalling certain Ricon hidden frame windows sold through Prevost Parts and Prevost Service Center. Please refer to Nova Bus' attached document for specific part number information. Inadequate adhesion around the window frame may cause the glass to detach. As such, these windows fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

Recall Remedy

Nova will inspect and replace the windows as necessary, free of charge. Owner notification letters were mailed June 8, 2026. Owners may contact Nova Bus customer service at 1-450-472-6410. Nova Bus' number for this recall is ER26501. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning June 8, 2026.

Affected Product Or Item

Window Glass May Detach from Frame/FMVSS 217

Hazard Or Reason For Recall

Nova Bus (US) Inc. (Nova Bus) is recalling certain Ricon hidden frame windows sold through Prevost Parts and Prevost Service Center. Please refer to Nova Bus' attached document for specific part number information. Inadequate adhesion around the window frame may cause the glass to detach. As such, these windows fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

Official Remedy And What To Do Next

Nova will inspect and replace the windows as necessary, free of charge. Owner notification letters were mailed June 8, 2026. Owners may contact Nova Bus customer service at 1-450-472-6410. Nova Bus' number for this recall is ER26501. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning June 8, 2026.

How To Check If This Recall Applies To You

Check Campaign First, Then VIN

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Read The Hazard Before Use

Hazards can involve injury, fire, choking, contamination, undeclared allergens, crash risk, device failure, electrical shock or incorrect labeling.

Follow The Official Remedy

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Key Vehicle Recall Checks

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Identity

Year, Make, Model And VIN

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Risk

Hazard, Consequence And Risk Level

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Action

Repair, Replacement, Refund Or Disposal

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Source

Official Agency Notice

This page helps you review public recall details in one place. Always use the linked agency or company notice before making a safety decision.

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Recall Detail FAQ

Short answers for checking whether this recall notice applies to your item.

How do I know if this recall affects my product?

Compare the product name, brand, model, UPC, lot code, serial number, VIN, date code, package size, retailer and distribution details with the official notice. All key details should match.

What should I do after finding a matching recall?

Stop using, feeding, driving or consuming the product when the notice says to do so, then follow the official remedy for repair, replacement, refund, disposal, service or company contact.

Is this page the official recall notice?

No. This site helps you review public recall details. Use the linked official notice as the final source for affected products and safety instructions.

Why can a recall page change after publication?

Agencies and companies may update notices with expanded products, corrected codes, new risk classifications, remedy availability or additional distribution details.