Food & Drug Safety Sep 19, 2026 74 views

So Delicious Salted Caramel Cluster Recall: UPC, Best-By Date and Refund

Match the recalled So Delicious Salted Caramel Cluster pint by UPC, SKU and best-by date, then follow the official refund or coupon steps.

By Product Recall Checker Editorial Team

So Delicious Salted Caramel Cluster Recall: UPC, Best-By Date and Refund

The September 2026 voluntary recall involves So Delicious Dairy Free Salted Caramel Cluster Non-Dairy Frozen Dessert pints with SKU 136603, UPC 744473476138 and best-by dates on or before April 3, 2028. Do not consume a matching pint. So Delicious offers a refund or replacement coupon through its Consumer Care line or contact form.

Quick recall check for your pint

Start with the front and bottom of the container. A recalled pint must be the So Delicious Dairy Free Salted Caramel Cluster Non-Dairy Frozen Dessert, and the detailed identifiers must align: SKU 136603, UPC 744473476138, and a best-by date on or before April 3, 2028. The date condition includes April 3 itself as well as earlier dates.

If all of those fields match, do not eat more of the product. Put the lid on, keep the label readable, and contact So Delicious Consumer Care for a refund or replacement coupon. The company announcement, which FDA posted on September 15, 2026, says the possible foreign material includes small stones and other hard objects in the cashew inclusions.

Brand recognition alone is not enough. A different So Delicious flavor, a different UPC, or a date after the cutoff is outside the scope described in this announcement. At the same time, a store shelf sticker or receipt abbreviation is not a substitute for the printed package identifiers. Read the pint itself before deciding.

The controlling source is the FDA-posted company announcement. FDA explains that it posts company recall announcements as a public service and does not endorse the company or product.

How to match the recalled container

Food-recall matching works best as a four-part check: product name and package size, SKU, UPC, and date. Photograph the front panel and the bottom or date panel before the printing becomes wet or rubbed away. Do not sample the dessert or dig through it to look for foreign material; absence of a visible stone in one scoop does not exclude a pint that matches the recall.

Confirm the flavor, SKU and UPC

The name should read Salted Caramel Cluster Non-Dairy Frozen Dessert under the So Delicious Dairy Free brand, in a pint container. The official product table gives SKU 136603 and UPC 744473476138. Read the entire barcode number rather than comparing only the last few digits, especially if several So Delicious pints are stored together.

The SKU and UPC serve different retail functions, which is why retaining both is useful. A receipt may show a shortened description or store item number; the package is the reliable place to verify the UPC. If the lid and tub became separated in the freezer, do not assume they belong together. Use only identifiers physically attached to the container you are checking.

Bottom of recalled So Delicious Salted Caramel Cluster pint showing the printed date area
Check the printed best-by date together with the flavor, SKU and complete UPC; no single field should be used alone.

Read the best-by date correctly

The recall applies to matching pints with best-by dates on and before April 3, 2028. “On and before” is inclusive. A pint dated April 3, 2028 meets the date condition, as does a matching pint with an earlier date. A date after April 3 does not meet the date range stated in this specific announcement.

Best-by dates describe quality timing; here the date is also an identifier for recall scope. It is not an instruction to eat the product before that day. If the print is smeared, photograph it from several angles under side lighting and contact Consumer Care. Do not guess a missing digit, and do not rely on the date alone when the flavor or UPC differs.

Why the frozen dessert was recalled

Danone USA initiated the voluntary recall because the dessert may contain foreign material. The announcement names small stones and other hard objects. The problem is physical contamination, not an undeclared dairy allergen or a pathogen finding, so owners should follow the identifiers for this notice rather than mixing it with unrelated food alerts.

What the company found in the cashew inclusions

The potential foreign objects were associated with the cashew inclusions in the Salted Caramel Cluster flavor. The company says it identified the issue through consumer complaints and informed FDA. It is working with retail partners to remove affected product from shelves.

The announcement does not publish a number of complaints, injuries or affected pints. It would therefore be inaccurate to turn the nationwide distribution statement into an estimate of contaminated containers or to claim that no one was hurt. A recall can apply to an identified production scope even when most individual packages do not visibly contain an object.

What to do after biting or swallowing a hard object

Stop eating immediately. If you can do so safely, retain the hard material and the closed pint in separate, secure packaging, and photograph the label and date. Do not continue searching through the dessert with your fingers or serve it to someone else. Tell Consumer Care that an incident occurred rather than submitting only a routine refund request.

A hard object can damage a tooth or mouth and may create a choking concern. Seek urgent care for choking, trouble breathing, severe pain, bleeding, or another acute symptom. A dentist or clinician can evaluate less obvious damage after a bite. This guide cannot determine whether a swallowed object will cause harm, so symptoms or uncertainty should be discussed with a qualified professional.

Consumers can also use FDA’s product problem reporting information. Reporting does not replace medical evaluation or the company remedy. Keep the product identity, store, purchase date and what happened in your notes so each report is consistent.

What to do with a matching pint

Once a pint matches, the decision is simple: do not consume it. The details that follow are about documenting and completing the remedy, not about deciding whether a particular scoop looks acceptable. Keep the product where children or other household members will not eat it by mistake while you contact the company.

Stop consumption and preserve the label

Close the container and mark or bag it in a way that does not obscure the date or barcode. Photograph the front, UPC, SKU if visible, best-by code and the amount remaining. A store receipt, loyalty-app history or card transaction may help establish the purchase, but the announcement itself does not list a universal proof requirement.

Do not return, discard or empty the pint until Consumer Care or the retailer provides current instructions, unless keeping it presents an immediate household hazard. Stores may use different return procedures, and the company may need label information. If the product contained a suspected object, secure that item separately and mention the incident at the first contact.

Ask for a refund or replacement coupon

Call the So Delicious Dairy Free Consumer Care Line at 1-833-367-8975, Monday through Friday from 9 a.m. to 6 p.m. Eastern, or use the brand’s official contact form. State that the request concerns the September 2026 Salted Caramel Cluster recall and provide the exact identifiers.

The company offers a replacement coupon or refund. Those are alternative remedy routes named in the announcement. It does not specify a guaranteed dollar amount, processing time, method of payment or receipt exception, so follow the response from Consumer Care rather than a social post describing another shopper’s experience.

Save the case number, email acknowledgment and a copy of submitted photos. If the first response treats the contact as a general product complaint, politely restate the flavor, UPC, date and recall remedy. A complete record makes it easier to follow up without repeatedly handling the container.

What the recall does and does not include

The announcement draws a narrow product boundary. That helps prevent two opposite errors: ignoring a matching pint because it looks normal, and discarding every So Delicious product regardless of flavor or code. Use the exact table from the official notice.

Other flavors, codes and newly shipped product

Danone says no other So Delicious Dairy Free codes, flavors or products are affected. It also says unaffected product remains available on shelves and product shipped going forward is not affected by this recall. That means the continued presence of Salted Caramel Cluster in stores is not, by itself, evidence that a retailer ignored the announcement.

It also means “Salted Caramel Cluster” alone does not establish a recall match. Check the UPC and best-by date. The announcement does not name other cashewmilk flavors, other package sizes or unrelated Danone brands. A separate product concern should be evaluated against its own notice, not pulled into this one because the packaging or ingredient list looks similar.

Retail shelf removal versus a home check

The recalled pints were distributed to retail stores in the United States, and Danone says it is working with retail partners to remove affected product. Retail controls reduce exposure but cannot locate pints already bought, stored in a second freezer, delivered through a shopping service or given to another household.

Check the physical container even if a store has posted a sign or sent a loyalty alert. Automated notices can reach customers who bought a similar item, while a receipt description may be abbreviated. The label determines whether the pint fits all recall identifiers. If you find a matching unit still for sale, do not purchase it; alert store staff so they can review the stock.

For continuing updates across foods and beverages, review our Food & Drug Safety articles and latest recall listings. Always return to the official announcement before acting on an identifier that has changed or is hard to read.

Practical questions about returns, receipts and disposal

Do I need a receipt? The FDA-posted announcement does not state a blanket receipt rule. Have one ready if available, along with a photo of the identifiers, then ask Consumer Care what is required for the chosen remedy. A retailer’s ordinary return policy may differ from the recall program.

Can I take it back to the store? The announcement directs consumers to the So Delicious Consumer Care line or webform for a replacement coupon or refund. A store may also have procedures, but call before transporting a thawing or opened product. Use the official company route when a retailer cannot resolve it.

Should I throw it away now? First capture the label and ask how the company wants the product handled. The announcement does not publish a mandatory disposal method. If Consumer Care directs disposal, prevent access by children, pets and anyone who might retrieve it, and keep proof of the completed claim.

What if the best-by date is later than April 3, 2028? A later date does not meet the date condition for this announcement. Confirm the remaining fields and contact the company if printing is unclear. Being outside this one recall is not a general certification of product quality or safety; report any separate problem on its own facts.

What if I already finished the pint? Do not panic solely because the container matches. The notice describes a potential presence of foreign objects, not a statement that every pint contains one. If you experienced a hard object, dental damage, choking or another symptom, contact an appropriate professional and report the incident. If there was no incident, the Consumer Care team can still answer recall-specific questions.

Can I rely on a social-media photo? Use it only as a prompt to check. Cropped images may omit the UPC or date, and posts can mix separate recalls. The FDA page and the brand’s current contact channel are the reliable reference points.

Finally, check any second freezer and tell relatives or roommates who may have received part of a grocery order. Share the exact flavor, UPC and cutoff date rather than a broad warning about every So Delicious item. That gives other people enough information to identify a pint without creating confusion around unaffected flavors and codes.

Product Recall Checker is independent of FDA, Danone USA and So Delicious Dairy Free. We help readers interpret published identifiers, but only the company can administer this refund or coupon, and the official announcement controls the recall scope.

Comments

Comments are reviewed before publication. Do not post personal information, serial numbers, medical details, or emergency reports. For urgent safety concerns, use the official agency contact in the recall notice.

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